Order Tracking + Shipping Reference Guide
Order Processing & Shipping Times
At TianTressesElixir.INC, we work hard to ensure your orders are processed and shipped as quickly as possible.
-
Processing Time: Orders are processed within 1-3 business days (excluding weekends and holidays).
-
Shipping Time: Delivery times vary based on location and shipping method selected at checkout:
-
Standard Shipping: 2-7
-
Expedited Shipping: 2-5
-
Once your order ships, you will receive a confirmation email with tracking details.
-
How to Track Your Order
-
Check your email for a shipping confirmation with a tracking number.
-
Click on the tracking link provided or visit our carrier’s website and enter your tracking number.
-
If you do not see a tracking email, please check your spam folder or contact us for assistance.
Shipping Rates & Carriers
We offer competitive shipping rates based on your location. Shipping options will be displayed at checkout. Our trusted carriers include USPS.
Lost, Stolen, or Delayed Packages
-
Lost or Stolen: Once an order is marked as "Delivered," we are not responsible for lost or stolen packages. Please contact the shipping carrier for assistance.
-
Delayed Packages: If your package is significantly delayed, please reach out to the carrier with your tracking number.
International Shipping
At this time, we do not offer international shipping. Stay tuned for updates as we expand our services!
Need Help?
For any questions about your order status or shipping, contact us at info@tiantresses.com
We appreciate your support and thank you for shopping with TianTressesElixir.INC!
